Business and Services
Astro with Archanna, operated by Archanna Jaiswall, provides personalised online consultation and advisory services in Astrology, Numerology, Palmistry, Tarot Card Reading and Vastu. Consultations may cover career, health, relationships, compatibility, name correction, property and other life concerns.
Services are generally delivered through phone call, WhatsApp, video call or another mutually agreed online mode. The exact scope, fee, duration and appointment time are confirmed before payment or service delivery.
Privacy Policy
Information we collect
We may collect information voluntarily submitted by you, including your name, gender, phone number, date, time and place of birth, profession, address, family or relationship details, selected service and the questions you want to discuss. Payment providers may separately process payment details; we do not intentionally store complete card, UPI PIN or banking credentials on this website.
How information is used
- To review your enquiry and provide a personalised consultation.
- To contact you about appointment confirmation, payment, support or follow-up.
- To maintain service, transaction and compliance records.
- To prevent misuse, resolve disputes and meet legal obligations.
Storage and sharing
Enquiry information is submitted through Google Forms and may be stored in services provided by Google. Information may also be shared with payment gateways, communication providers or professional advisers only where reasonably necessary to complete the service, process payment, comply with law or protect legitimate rights. We do not sell personal information.
Your choices
You may request access, correction or deletion of your information, or opt out of non-essential communication, by contacting us. Certain transaction or service records may be retained where required for legal, tax, fraud-prevention or dispute-resolution purposes.
Our services are intended for adults. A person below 18 years should use the service only with the involvement and consent of a parent or legal guardian.
Terms of Service
- You agree to provide complete and accurate details. Consultation quality may be affected by incorrect or incomplete birth or personal information.
- A booking is confirmed only after the appointment and applicable fee are communicated and the required payment is received.
- You are responsible for having a working phone, stable internet connection and suitable environment for the scheduled session.
- You must not record, reproduce, publish or commercially distribute a private consultation without prior written consent.
- Abusive, unlawful, threatening or inappropriate conduct may result in termination of the session without refund.
- Website content, branding and consultation material remain the intellectual property of their respective owner and may not be copied without permission.
Payment Policy
Prices are displayed or communicated in Indian Rupees (INR). Commercial Vastu and other customised work may be priced after reviewing the property area and scope. Any applicable taxes or additional charges will be disclosed before payment.
Payments may be processed by an authorised third-party payment gateway. Its own terms, privacy practices and bank processing rules may apply. A payment confirmation or transaction reference should be retained until the service is completed.
If money is debited but the transaction is shown as failed, please first allow the bank or payment provider’s standard auto-reversal period. Contact us with the transaction reference if the amount is not reversed.
Cancellation, Rescheduling and Refund Policy
- 24 hours or more before the appointment: you may request one reschedule or a cancellation. An approved refund may exclude payment-gateway charges that cannot be recovered.
- Less than 24 hours before the appointment: payments are normally non-refundable. One reschedule may be offered at our discretion, subject to availability.
- No-show or late arrival: if you do not join or answer within 15 minutes of the scheduled time, the booking may be treated as completed and non-refundable.
- Preparation already started: customised reports, numerology work, chart analysis, name correction or Vastu review are non-refundable once analysis/preparation has begun.
- Cancellation by us: if we cannot provide the confirmed service, you may choose a new appointment or receive a full refund for the undelivered service.
- Technical interruption: where a substantial part of a paid session could not be delivered because of a verified issue from our side, we will reasonably offer the remaining time, reschedule the session or approve a proportionate refund.
- Duplicate payment: a verified duplicate charge will be refunded to the original payment method.
Refund or cancellation requests should be sent within 48 hours of the relevant booking or service issue, with your name, phone number, service and transaction reference. Approved refunds are initiated to the original payment method, normally within 5–7 business days; your bank or payment provider may take additional time to reflect the credit.
A difference of opinion, dissatisfaction with an interpretation, or the non-occurrence of a predicted outcome is not by itself grounds for a refund.
Service Delivery and Shipping
We currently provide consultation and advisory services digitally; no physical shipping is involved unless a physical product is separately and expressly offered. Appointment details are communicated by phone, WhatsApp or email after enquiry review and, where applicable, payment confirmation.
Live consultations are delivered at the confirmed appointment time. Custom analysis or reports, where included, are delivered within the timeframe communicated at booking. Timelines may change if the customer provides incomplete details or requests changes to the scope.
Astrology Disclaimer
Astrology, numerology, palmistry, tarot and Vastu involve interpretive and belief-based systems. Insights are based on information supplied by the customer and the consultant’s study and interpretation. No particular result, event, accuracy level, financial gain, relationship outcome, cure or life change is guaranteed.
Consultations are intended for personal guidance and should not replace qualified medical, mental-health, legal, financial, tax or other professional advice. You remain responsible for your choices and should consult an appropriately licensed professional before making high-impact decisions.
Contact and Grievance Support
For policy questions, privacy requests, payment concerns, cancellations or complaints, contact:
We aim to acknowledge genuine support requests within 2 business days. These policies may be updated when services, technology or legal requirements change. The version displayed on this page at the time of booking will apply unless a change is required by law.